Graue Linie

Retail trade

Projects from the retail sector

29FORWARD supports retail companies in their digital transformation with customised data management and analysis strategies. Our projects range from the implementation of big data platforms and compliance with data protection guidelines to the modernisation of data warehouses.

Freisteller aus verschiedenen geometrischen Formen

The challenges

In the retail sector in particular, companies are faced with the challenge of adapting to a rapidly changing market environment and increasing customer expectations for a personalised shopping experience. Added to this is the need to efficiently manage and analyse large volumes of customer data while protecting it at the same time. The specific challenges of our projects include the migration and cleansing of outdated data sets, the design and technical implementation of data protection measures, the modernisation of data infrastructure and the analysis of customer data to promote data-driven decisions.

Our contribution

Grafik von der Zahl 29 mit Outlines und Pfeilen

Our contribution

We work closely with retailers to help them modernise their data landscape and develop a data-driven approach to their business. We have implemented group-wide big data platforms that not only improve data quality and accessibility, but also provide deeper insights into customer behaviour. In addition, our solutions ensure compliance with strict data protection guidelines and promote the development of a future-proof, scalable data infrastructure. With 29FORWARD, retailers can utilise their data more effectively to increase customer satisfaction and compete successfully.

1. example project

Conception of a big data platform

The aim of this project was to design a group-wide big data platform that encompasses the migration, transformation and cleansing of customer data and defines a “golden record” to ensure a standardised customer view.

Successes

Establishment of a centralised data source

Establishment of a centralised data source with improved data access for various departments

Increase in data quality

and accuracy

Improving the customer approach

through a 360-degree customer view

Improving the customer approach

through a 360-degree customer view

2. example project

Customer data analysis using a big data platform

Development and implementation of a group-wide reporting suite and data visualisations based on the Big Data platform to gain insights into customer behaviour and support decision-making processes.

Successes

Improving reporting efficiency

and speed

Providing deeper insights

into customer preferences and behaviour

Support for data-based decisions

through visualised data

Support for data-based decisions

through visualised data

3. example project

Technical implementation of GDPR guidelines

Design and implementation of automated mechanisms to identify and extract complete customer records in accordance with GDPR to ensure compliance and increase customer trust.

Successes

Ensuring compliance with the GDPR regulations

Protecting the privacy of customers

and strengthening their trust

Efficient management

of requests for data output

Efficient management

of requests for data output

4. example project

Replacement and modernisation of the DWH

Consultancy and IT analysis for the replacement of the existing data warehouse (DWH) with subsequent installation of a distributed DWH based on Amazon AWS, including data migration from various sources.

Successes

Increasing the scalability

and flexibility of data management

Improvement in data processing times

Easier integration

of new data sources and analysis tools

Easier integration

of new data sources and analysis tools

Other sectors

Banking sector

Insurance sector

Public sector

Start project

Do you have any questions, would you like to discuss your project with us or are you looking for technical support? We look forward to talking to you.

Make an appointment now

Gerne leiten wir Sie weiter. Hierbei übermitteln wir einige Daten an den Anbieter. Mehr Informationen unter: Datenschutz

Gerne leiten wir Sie weiter. Hierbei übermitteln wir einige Daten an den Anbieter. Mehr Informationen unter: Datenschutz

Gerne leiten wir Sie weiter. Hierbei übermitteln wir einige Daten an den Anbieter. Mehr Informationen unter: Datenschutz

We will gladly forward you to the site. In doing so, we transmit some data to the provider. More information under: Data protection

We will gladly forward you to the site. In doing so, we transmit some data to the provider. More information under: Data protection

We will gladly forward you to the site. In doing so, we transmit some data to the provider. More information under: Data protection